Terms of Service

Article 1 (Scope)

These Terms govern the conditions for using services provided by Pepin (a sole proprietor; “we,” “us,” or the “Company”), including websites, applications, and any other services we provide (collectively, the “Services”). Users agree to these Terms before using the Services.
We may establish individual terms, guidelines, conditions, or notices for each service (collectively, “Individual Rules”). If these Terms conflict with Individual Rules, the relevant Individual Rules prevail.

Article 2 (Registration)

Registration is completed when an applicant applies in the manner we specify and we approve the application. We may refuse approval without disclosing reasons if we determine any of the following apply:

• False information was provided in the application
• The applicant has previously violated these Terms
• Other cases where we deem registration inappropriate

Article 3 (Prohibited Conduct)

Users must not engage in the following conduct when using the Services:

• Violating laws or public order and morals
• Conduct related to criminal activity
• Infringing intellectual property, portrait rights, privacy, or other rights/interests of us or third parties
• Unauthorized access, reverse engineering, analysis, modification, scraping, or imposing excessive load on the Services
• Bypassing or disabling security measures, or exploiting vulnerabilities
• Destroying or interfering with the functions of our servers or networks
• Interfering with the operation of the Services
• Collecting or accumulating personal information of other users
• Impersonating others
• Reselling, sublicensing, lending, sharing, or similar commercial use of the Services without our prior consent
• Providing benefits directly or indirectly to anti-social forces in connection with the Services
• Any other conduct we deem inappropriate

Article 4 (Suspension/Interruption)

We may suspend or interrupt all or part of the Services without prior notice if we determine any of the following apply:

• Maintenance or updates of systems for the Services
• Force majeure such as earthquakes, lightning, fire, power outages, or natural disasters
• Accidents causing stoppage of computers or communication lines
• Suspension or failure of third-party services (payment providers, cloud providers, carriers, etc.) making provision difficult
• Other cases where we deem provision of the Services difficult

Article 5 (Fees and Payment)

Fees, billing units, timing of payment, and other conditions for paid plans are shown on the relevant service screens (pricing pages, checkout screens, in-app displays) or otherwise specified by us.
Users shall pay via methods designated by us (e.g., credit cards, app store billing). Any disputes between users and payment providers/card issuers shall be resolved by users at their own responsibility and expense.
Subscription plans are billed monthly and automatically renew unless cancelled. The billing/renewal date is generally based on the subscription start date, but may vary due to payment processing or other circumstances (see the relevant service display or Individual Rules).

Users may cancel subscriptions at any time via the method specified by us. Cancellation generally stops future renewals. Unless required by law, we do not provide refunds or prorated settlements for fees already paid.
We may change fees. In such case, we will provide notice in a reasonable manner and apply the new fees from renewals occurring on or after the announced effective date.

Cancellation is accepted upon completion of the cancellation procedure specified by us. Even after cancellation, fees for the current billing period generally remain due and are non-refundable; cancellation takes effect by stopping the next and subsequent renewals (details depend on the relevant service display or Individual Rules).
If we offer free trials, discounts, coupons, or other benefits (“Benefits”), their scope, duration, conditions, and billing start timing after expiry are determined by the relevant service display or Individual Rules. If the user does not cancel by the specified deadline, the subscription will renew at the standard fee and charges will be applied.
If payment cannot be confirmed due to expiry, failed authorization, delayed payment, or similar reasons, we may suspend provision of the Services or cancel/terminate the subscription without prior notice.

Article 6 (Disclaimer and Limitation of Liability)

We do not guarantee the completeness, accuracy, usefulness, fitness for a particular purpose, or continuity of the Services.
We are not liable for non-performance unless caused by our willful misconduct or gross negligence, to the extent permitted by law.
We are not liable for transactions, communications, or disputes between users and other users or third parties in connection with the Services.
To the extent permitted by law, we are not liable for any damages arising from unauthorized access, failures of communication lines/devices, failures of external services, users’ device environments/settings, third-party misconduct, or other causes beyond our reasonable control, including leakage, loss, destruction, tampering, or unauthorized viewing of information (including personal information).

Where we are liable for damages, our liability is limited to direct and ordinary damages actually incurred by the user, and we are not liable for indirect, special, incidental, or consequential damages or lost profits, to the extent permitted by law.
Our maximum liability is limited to the total amount of fees paid by the user to us for the Services during the twelve (12) months immediately preceding the month in which the damage occurred.

Article 7 (Intellectual Property)

All rights, including intellectual property rights, relating to the Services and content we provide in connection with the Services (including text, images, videos, programs, designs, trademarks, and logos) belong to us or legitimate right holders.
Users may not use such content beyond the scope explicitly permitted by these Terms or Individual Rules.

Article 8 (User Content)

Users are responsible for information they submit, post, upload, or otherwise provide through the Services (“User Content”). Users represent and warrant they have necessary rights and that User Content does not infringe third-party rights.
We may delete, hide, disable, or otherwise restrict User Content without prior notice if it may violate these Terms/Individual Rules or if necessary for operation of the Services.

Article 9 (Exclusion of Anti-Social Forces)

Users represent and warrant that they are not and will not be anti-social forces and have no relationship such as funding or other involvement with such forces.
If we determine a user violates this, we may take measures such as suspension, deregistration, or termination without prior notice.

Article 10 (Changes to Terms)

We may modify these Terms and Individual Rules as necessary. The updated terms will be announced via methods we deem appropriate (posting on websites, in-app notices, email, etc.).
If a user uses the Services after the effective date of changes, the user is deemed to have agreed to the revised terms.

Article 11 (Notices)

We will notify or contact users via methods we specify (website postings, in-app notifications, emails to registered addresses, etc.).
Users must keep their contact information up to date; we are not responsible for disadvantages caused by failure to do so.

Article 12 (Assignment)

Users may not assign, transfer, or provide as security their status under these Terms or rights/obligations without our prior written consent.
If we transfer our business relating to the Services, we may transfer our status, rights/obligations, and user information to the transferee, and users agree in advance to such transfer.

Article 13 (Severability)

If any provision of these Terms or Individual Rules is held invalid or unenforceable under applicable law, the remaining provisions remain in full force and effect.

Article 14 (Governing Law and Jurisdiction)

These Terms are governed by the laws of Japan. Any disputes arising in connection with the Services shall be subject to the exclusive jurisdiction of the court having jurisdiction over our principal place of business.