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Pepin

Privacy Policy

Privacy Policy

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This Privacy Policy is established by Pepin (a sole proprietor; “we,” “us,” or the “Company”) to help users use our various services safely. It applies to services we provide, including websites, applications, and any other services we provide (collectively, the “Services”).

Article 1 (Personal Information)

“Personal Information” means information about a living individual as defined under the Act on the Protection of Personal Information of Japan, including information that can identify a specific individual (e.g., name, date of birth, address, phone number, contact details) and “personal identification codes.”

Article 2 (How We Collect Information)

We may ask users for information such as name, date of birth, address, phone number, email address, bank account number, and credit card number when registering or using the Services. We may also collect transaction records and payment-related information that includes personal information from our partners (information providers, advertisers, ad delivery partners, etc.).

Article 3 (Purposes of Use)

We use personal information for the following purposes:

  • To provide and operate our services
  • To respond to inquiries (including identity verification)
  • To send emails about new features, updates, campaigns, and other services we offer
  • To contact users as needed for maintenance or important notices
  • To identify and refuse users who violate terms or attempt to use services for improper purposes
  • Purposes incidental to the above

Article 4 (Changes to Purposes)

We may change the purposes of use only when reasonably related to the purposes before the change. When we change the purposes, we will notify users or publish the updated purposes in a manner we prescribe.

Article 5 (Provision to Third Parties)

We will not provide personal information to third parties without users’ prior consent, except in the following cases (and where permitted by applicable laws):

  • Where necessary to protect life, body, or property and obtaining consent is difficult
  • Where necessary for improving public health or promoting the sound growth of children and obtaining consent is difficult
  • Where cooperation with governmental bodies is necessary and consent may impede such operations

Article 6 (Cookies and Analytics)

We may use technologies such as cookies, device identifiers, and access logs to provide, maintain, improve the Services, prevent misuse, and understand usage. We may also use third-party analytics tools. In such cases, those third parties may collect user information using cookies or similar technologies.
Details about what is collected, how it is handled, and opt-out methods are governed by each provider’s policies. Users may disable cookies via browser settings; however, some parts of the Services may become unavailable.

Article 7 (Outsourcing / Joint Use)

We may outsource all or part of the handling of personal information to third parties within the scope necessary to achieve the purposes of use. In such cases, we will appropriately supervise contractors.
If we conduct joint use, we will separately publish the items of personal information jointly used, the scope of joint users, purposes of use, and the party responsible for management.

Article 8 (Security Measures and Disclaimer)

We take reasonable and appropriate measures to prevent leakage, loss, or damage of personal information and to manage security. However, even if we take such measures, if leakage occurs due to unauthorized access, failures of communication lines/devices, failures of external services, users’ device environments/settings, third-party misconduct, or other causes beyond our reasonable control, we are not liable to the extent permitted by law.
Where we are liable, we are not liable for indirect, special, incidental, consequential damages or lost profits, to the extent permitted by law.

Article 9 (Retention Period)

We retain personal information for the period necessary to achieve the purposes of use, for periods required by law, or for a period we reasonably deem necessary. When it is no longer needed, we will delete or dispose of it in an appropriate manner.

Article 10 (Contact)

For inquiries about this Policy, please contact us at:

Address: 8F Wind Ebisu Building, 2-4-8 Ebisu-nishi, Shibuya-ku, Tokyo 150-0021, Japan

Business Name: Pepin (start date: Jan 5, 2026)

Email: support@pepin.studio

Established: December 8, 2025